Privacy Policy

Who we are

Our website address is: http://hespher.com.

Hespher – we are selling art goods, either produced by us or manufactured by 3rd party seller.

Hespher seeks to ensure the highest level of data privacy when offering its products and services to Hespher customers and subscribers (“Subscribers“) (collectively, “You”, “Users” or “Visitors“).

At Hespher, we respect the privacy and security of our Users. Hespher is committed to protecting the data you share with us. When this Policy mentions “Hespher“, “we,” “us“, or “our“, it refers to Hespher that is responsible for protection of your personal information in line with this Privacy Policy.

If required, we appoint a privacy contact responsible for overseeing questions relating to this Privacy Policy. You can contact us at:
Email: hsphr.art@gmail.com

What Personal Data We Collect

We collect and process the following types of personal data:

Category	Examples
Identity Data	Name, email address, phone number
Contact Data	Shipping and billing addresses
Account Data	Login credentials, account settings
Transaction Data	Order details, payment methods (processed securely via third-party providers), purchase history
Technical Data	IP address, browser type, operating system, device type
Usage Data	Website navigation, interactions, page views, referring URLs
Marketing Data	Subscription status, preferences, communication history

We do not knowingly collect or process sensitive personal data unless legally required or with your explicit consent.

How We Collect Your Data

We collect your personal data in the following ways:

Directly from you – e.g. when you place an order, create an account, sign up for newsletters, or contact us.
Automatically – via cookies, pixels, and other tracking technologies when you browse our website.
From third parties – such as payment processors, shipping carriers, or analytics tools.

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

Third-Party Manufacturing Partners

We work with carefully selected third-party suppliers who manufacture products on demand based on your orders. When you purchase a product, we may share certain necessary personal data (such as your name, shipping address, and order details) with these suppliers in order to fulfill and deliver your order.

These third-party partners act as data processors on our behalf and are contractually obligated to handle your personal data securely, in compliance with applicable data protection laws. They are not permitted to use your data for any other purpose.

Legal Bases for Processing

We process your personal data lawfully under one or more of the following legal bases:

Performance of a contract – to fulfill your order or provide customer support.
Legal obligation – for accounting, tax, fraud prevention, or compliance purposes.
Consent – where you have given explicit consent (e.g. marketing communications, optional cookies).
Legitimate interests – such as improving our services, security, or analytics, provided these interests do not override your fundamental rights.

You may withdraw your consent at any time by contacting us or adjusting your cookie/marketing preferences.

How We Use Your Data

We use your personal data to:

Process and fulfill your orders
Provide customer service and support
Manage your account
Communicate important updates (e.g. order status, shipping, returns)
Send marketing communications (only with your consent)
Personalize and improve your user experience
Analyze website performance and usage patterns
Comply with legal and regulatory obligations
Prevent fraud and ensure security

We do not use personal data for automated decision-making or profiling that produces legal effects or similarly significant outcomes.

How We Share Your Data

We may share your personal data with the following categories of recipients:

Service providers – such as payment processors, hosting services, email providers, and delivery companies.
Professional advisors – including legal, tax, or compliance consultants.
Authorities or regulators – where required by law or legal process.
Business partners – only with your consent or as necessary to fulfill a transaction.

All third-party processors are contractually required to protect your data in line with applicable data protection laws.

If you request a password reset, your IP address will be included in the reset email.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

International Data Transfers

We primarily process your data within the European Economic Area (EEA) and the UK. If we transfer your data outside of these areas (e.g. for hosting or support), we ensure appropriate safeguards are in place, such as:

Standard Contractual Clauses (SCCs)
Adequacy decisions by the European Commission or UK government
Other legal mechanisms approved under applicable law

Data Retention

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including:

Fulfilling your orders
Meeting legal, tax, or reporting requirements
Handling disputes or enforcing agreements

Once no longer needed, we securely delete or anonymize your data.

Your Rights

You have the following rights regarding your personal data, subject to conditions and limitations under applicable law:

Right to access – request a copy of your personal data
Right to rectification – correct inaccurate or incomplete data
Right to erasure – request deletion of your data in certain cases (“right to be forgotten”)
Right to restrict processing – temporarily limit our use of your data
Right to data portability – receive your data in a structured, commonly used format
Right to object – to processing based on legitimate interests or for direct marketing
Right to withdraw consent – at any time, where we rely on consent
Right to lodge a complaint – with your local supervisory authority

Cookies & Tracking Technologies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

We’ll also use cookies to keep track of basket contents while you’re browsing our site.

We use cookies and similar technologies to:

Operate the website (essential cookies)
Understand site usage and improve performance (analytics)
Offer personalized experiences (e.g. remembering your cart)
Display relevant advertisements (only with consent)

You can manage your cookie preferences via our cookie banner or browser settings.

We seek explicit consent for any non-essential cookies, in compliance with the ePrivacy Directive and GDPR/UK GDPR.

Data Security

We implement appropriate technical and organizational measures to protect your data, including:

Secure servers and encryption (HTTPS, SSL/TLS)
Access controls and authentication protocols
Monitoring, backups, and intrusion detection systems
Staff training and privacy-by-design principles

Despite these measures, no system is entirely secure. If we detect a data breach involving your personal data, we will notify you and regulators as required by law.

Children’s Data

Our website is not intended for individuals under the age of 16 (or the minimum age defined in your country). We do not knowingly collect data from children without verified parental consent. If we learn that we have collected such data in violation of the law, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations.

When we make material changes, we will notify you via our website or, where appropriate, by email.

We encourage you to review this policy regularly.